TRUST LABS

ACCOMPANIES THE PEOPLE COMMITTED TO THEIR COMMUNITY THROUGH HARD MOMENTS.

We’re a think-and-do tank, equipping community stewards with tools, training, coaching, and peer learning networks in order to help communities be in (and stay in) relationship – especially when it's hard.

Often, what gets in the way of good ideas is not the idea itself, or systemic barriers — however mighty they may be. It’s a failure to build, move through, and sustain healthy relationships.  

That’s where we come in. 

We're experts in adaptive leadership and relational change. We help you identify where mistrust and misunderstanding are getting you stuck, and equip you with tools and strategies to cultivate the kind of connection and community that can withstand heat and the test of time. 

In the clinic of relationships, we’re the primary care physicians, helping triage amidst crisis or diagnosing underlying issues before they become emergencies. We work with you to determine the right interventions for healing and repair, trusting you are the expert on your own context.

What we offer

One-time event design & facilitation

Hosting a conference and want to talk about something more interesting than your business cards? We’ll help you design a conversation over a shared meal that invites participants to reflect on the themes of your gathering, and to spark meaningful connection and conversation that will help sustain relationships when your gathering ends. 

Training & leadership development

Effectively mobilizing change means being able to diagnose and attend to challenges both systemically and interpersonally. The good news is that this leads to more sustained change. The bad news is that you’ll have to change too. Using the adaptive leadership framework, we offer immersive, collaborative training in relational skill-building: how to correctly diagnose what’s got you stuck, how to approach conflict as an opportunity to dig in together, practical strategies to strengthen belonging and to help you bring the right people together, and where you might be getting in your own way.

Design lab

We wouldn’t be good at our jobs if we weren’t also in the mess with you. That’s why, in addition to offering trainings and consulting services, we also take on a limited body of work where we can actively sit in the builder’s seat: cultivating deep, peer-driven communities of care at scale, where they’re needed most. 

Who we are

We’ve built peer-to-peer networks that have forged face-to-face connection and community among tens of thousands of people. We’ve guided more than a dozen communities through moments of acute and historic rupture. Now we’re helping others do the same.